Get named
by the answer engines.
Then get the customer.
For high-ticket brands where one closed deal pays for the year
Book an AEO audit
Free, no obligation. You leave with your tracked prompt set and where you rank today.
What we move
Visibility is step one, not the finish line
Plenty of tools will tell you whether a model mentions you. That is a starting point, not an outcome. We measure the whole chain and work on all four links.
01
Visibility
Are the models naming you on the prompts that precede a purchase, and how do you rank against the competitors named beside you.
02
Traffic
Being mentioned is worthless if nobody clicks through. We track AI-referred sessions separately and build pages that hold them.
03
New customers
Enquiries, bookings and signed contracts traced back to the prompt that started them. This is the number that decides whether the program stays.
04
Feedback loop
The prompts you are losing tell us what to publish next. Output changes every month based on the first three columns.
What we actually do
Most AEO vendors sell you visibility reporting. Reporting does not move visibility.
01
AEO strategy
Prompt alignment first: the actual questions a buyer types before spending real money, not a keyword list. Then KPI alignment so visibility ties to enquiries and closed revenue, and competitor tracking so you know who the model names instead of you.
Prompt alignment
KPI alignment
Competitor tracking
02
Content creation
A creation engine that ships at volume, because one post a month does not move a model. Product and landing page optimization, production with QA so nothing goes out thin, and a cadence that keeps publishing long after the initial push.
Creation engine
PDP optimizer
Production and QA
Velocity and cadence
03
Technical AEO
An agent that produces the artifacts rather than a document telling your developer what to build. Schema, structured data, entity consistency and crawler access for the AI bots that are not Googlebot. This is the plumbing that decides whether a model can read you at all.
Schema and structured data
Entity consistency
AI crawler access
04
Measurement
Three modules and a loop. Visibility by platform and by prompt. Traffic, so you know what AI answers actually send you. Outcomes, so enquiries and closed revenue are attached to the prompt that started them. Then the losses feed back into what we publish next.
Visibility module
Traffic module
Outcome module
Feedback loop
Case study: Villa Alberti, Las Catalinas
Published, then named, then booked
A fully staffed villa on the Guanacaste coast. 40 published assets and a tracked prompt set. Every asset below is live, and the score beside it is the current visibility on the prompt it was written for.
01 · We publish
Three of the forty assets, all live on the client's site. Each was written for one question, then measured against it.
Exterior of Villa Alberti in Las Catalinas
Family-Friendly Villas in Las Catalinas: What to Check Before You Book
Landing page · Best villas in Costa Rica for a family reunion
24.2% visibility
Shared living space at Villa Alberti opening to the Pacific
Is a Luxury Villa in Costa Rica a Better Fit for Families Who Want Shared Space?
Article · Good alternative to a luxury resort in Costa Rica
12.1% visibility
The children's suite at Villa Alberti
Luxury Villa in Costa Rica with a Children's Suite
Article · Luxury villa in Costa Rica with a children's suite
26.9% visibility
02 · The model names them
A stranger asks the question. This is the answer, exactly as it came back.
ChatGPT
Perplexity
Gemini
Claude
Copilot
ChatGPT answer recommending private staffed villas in Costa Rica, with Villa Alberti named second and in the final three
Asked: private staffed villas in Costa Rica for 15–20. Villa Alberti is number two on the shortlist and one of the three it finally recommends.
Visibility on this prompt. Perplexity 32.8%
ChatGPT 19.6%
03 · The customer books
The enquiry that came out the other end.
Email to Villa Alberti reading We will take it. Please send a contract, sender details redacted
“We will take it. Please send a contract.”
An inbound enquiry that started as a question typed into a chat window. Sender name and company redacted at the client's request.
40
Assets published in eight months. Articles, comparison pages and landing pages.
0% → 30%
Overall visibility across eight platforms, from ChatGPT to Google AI Mode.
98%+
On head-to-head prompts against four named competitors.
Before you ask
The questions everyone asks.
How is this different from SEO?
Google ranks pages. An answer engine writes one answer and names a handful of sources inside it. Some of the work overlaps, like schema and content depth, but the target is being cited in the answer rather than ranking tenth on a results page. The measurement is completely different, which is why standard SEO reporting tells you nothing about it.
Can you actually influence what ChatGPT says, or just measure it?
Influence. Models pull from content that exists, so publishing against the questions your buyers actually ask, fixing what makes you illegible to a crawler, and building the third-party citations models lean on all move the answer. What nobody can do is guarantee a specific phrasing on a specific date. Anyone promising that is selling something else.
How long before we see anything?
Comparison and head-to-head prompts move fastest, usually inside two to three months, because competition on them is thin. Broad prompts take longer and never reach 100%. On our reference account the first real movement showed up around month three.
What outcomes should we expect?
Visibility first, because nothing else can happen until the models name you. But visibility is the input, not the point. The goal is customers arriving where you actually want them, and that endpoint is yours to choose: a direct booking, a DTC checkout, a retail partner, a phone call, a filled-in form. We agree the destination before we publish anything, then measure back to it.
Do you do ads?
Yes. Paid media on Meta, Google, TikTok, Bing and Shopping is the other half of Onward, along with the data infrastructure underneath both. Plenty of clients buy only AEO and that is fine. But if you are already running paid media, the same prompt research and landing pages feed it, and one team reporting on both beats two agencies blaming each other.
How do we know a lead came from an answer engine?
Partly instrumentation, partly asking. AI referral traffic is trackable and we separate it out, but plenty of buyers read an answer and then search your name directly, so referrer data undercounts. We tie what we can, add a source question to your enquiry form, and are honest about the gap rather than claiming perfect attribution.
Free AEO audit

Find out what the machines say about you.

Built for high-ticket categories where one closed deal pays for the year. Tell us what a buyer would ask before choosing you, and we will show you who the models name today, where you sit against them, and what it would take to change that. Flat monthly fee, never a percentage of anything.
Free
The audit. You keep the prompt set either way.
8
Platforms tracked, from ChatGPT to Google AI Mode.
2–3 mo
Before comparison prompts start moving. Broad prompts take longer.
Free, no obligation. You leave the call with a written proposal and a fixed monthly fee.
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