Frequently Asked Questions

Answers to your most common questions

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What makes Onward unique?

We bridge marketing execution and data infrastructure, giving teams a single partner that not only measures performance but drives it.

About Us
Can Onward integrate with my existing tools?

Yes. Onward plugs into your current ad platforms, CRMs, and analytics tools, enriching and automating data without the need to change your current tech stack.

Engineered Analytics
How does data enhance performance marketing?

By creating a feedback loop between marketing signals and real business outcomes, data becomes an engine that improves performance and ROI continuously.

Engineered Analytics
How does Onward improve data visibility?

We connect data across platforms and visualize key metrics in intuitive dashboards, letting you see CM, CAC, ROAS, margin, and LTV in one trusted view.

Engineered Analytics
What is Engineered Analytics?

Engineered Analytics is Onward’s data infrastructure layer, combining clean pipelines, real-time insights, and automated dashboards that power smarter marketing decisions.

Engineered Analytics
How fast can results be seen?

Clients often see improved clarity and optimization efficiency within the first month, and measurable ROI improvements as data unifies and optimizations compound.

Growth Marketing
What does your “zero-fee on ad spend” model mean?

Onward doesn’t charge a percentage of ad spend, you pay a predictable, fixed fee based on scope and value. This keeps incentives aligned and budgets scalable.

Growth Marketing
How does Onward connect marketing spend to real outcomes?

We integrate ad spend, CRM, and transaction data into unified dashboards, allowing you to see exactly how campaigns impact revenue and profitability.

Growth Marketing
What does “Marketing should be measurable and margin-aligned” mean?

It means every campaign is optimized toward actual profit, not just clicks or impressions. Onward’s Performance Marketing ensures spend ties directly to contribution margin and revenue.

Growth Marketing
What types of channels do you manage?

We operate across search, social, and retail media, creating tailored strategies that capture demand and drive measurable conversions.

Growth Marketing
What’s included in your engagement?

You get a full growth team, media strategists, analysts, and operators, who act as an extension of your marketing department.

Growth Marketing
How do you measure success in Growth Marketing?

Success is defined by profitability and scale, not vanity metrics. We optimize for CM, CAC, ROAS, and LTV using live performance data and clean reporting dashboards.

Growth Marketing
What makes your growth marketing different?

We connect paid media, analytics, and a data warehouse one roof. By aligning every initiative to contribution margin and CAC, we ensure marketing performance is accountable to real business outcomes.

Growth Marketing
What is Onward’s approach to Growth Marketing?

Growth Marketing at Onward combines creative, data, and strategy to deliver measurable, margin-aligned growth. We focus on clarity, speed, and transparency, not fluff, ensuring every marketing dollar works harder.

Growth Marketing
Why should I pay for Onward when tools like Funnel or Amplitude are cheaper?

Tools are cheap, but expertise and integration aren’t. Onward delivers an expert team and full-stack infrastructure for accurate, connected, and actionable insights. Also, the cost of these tools add up, and are not as cheap as they present themselves to be

Process & Costs
How long does it take to launch?

Initial dashboards go live in 2–4 weeks; full activation follows soon after.

Process & Costs
What do you mean by “$0 fee on ad spend”?

Onward doesn’t charge a percentage of ad spend. Fees are transparent, performance-aligned, and predictable.

Process & Costs
What does the onboarding process look like?

Starts with a data and marketing audit, followed by an integration plan. Initial setup usually takes a few weeks.

Process & Costs
Can I set up custom alerts or dashboards?

Yes. Onward creates real-time dashboards and alerts for your KPIs, surfacing anomalies or inefficiencies.

Services & Capabilities
Do you do strategy and media buying?

Yes. Onward plans and optimizes media budgets to maximize ROI, not just execute campaigns.

Services & Capabilities
Do you handle creative, landing pages, or CRO?

Yes. Onward offers creative strategy, CRO, and landing-page optimization driven by performance data, “creative analytics.”

Services & Capabilities
Am I missing out if I get ads without data?

Yes. Without integrated data, you optimize for vanity metrics. Onward ensures ad strategy aligns with real business outcomes.

Attribution & Measurement
How can I tie an ad to real revenue?

Onward links ad spend with CRM or transaction data to map campaigns to bottom-line results.

Attribution & Measurement
Can Onward track all stages of the funnel?

Yes. It connects data from acquisition through retention, giving full-funnel visibility.

Attribution & Measurement
Can you build custom attribution models?

Onward blends data from multiple systems to show true channel contribution to revenue.

Attribution & Measurement
Is Onward an attribution tool?

Not exactly. It’s a data infrastructure and activation layer integrating with attribution systems (e.g., GA4, Northbeam) to build custom multi-touch attribution views.

Attribution & Measurement
How does Onward compare to Supermetrics?

Supermetrics is self-serve and template-based. Onward provides a turnkey data and growth solution, maintaining pipelines and ensuring accurate outputs.

Onward vs. Competitors
How is Onward different from Funnel.io?

Funnel.io aggregates data but lacks modeling and activation. Onward offers ETL + modeling, actionable dashboards, flat-rate pricing, and expert strategic support, a complete managed solution.

Onward vs. Competitors
If I already use Funnel or Supermetrics, can I switch?

Yes. Onward can replicate or improve your dashboards with cleaner data and a more scalable, lower-cost setup.

Onward vs. Competitors
Can you integrate with my custom backend?

Yes. The data team integrates with custom APIs or internal systems to ensure clean, unified data flow.

Data Management & Security
Is the data secure?

Yes. Onward uses secure, encrypted connections, adheres to privacy standards, and can operate within your cloud environment.

Data Management & Security
I already have a data warehouse or data team, do I still need Onward?

Yes. Onward enhances existing setups with ingestion pipelines, unified modeling, and actionable insights tied to business results.

Data Management & Security
I already use Amplitude, do I still need Onward?

Yes. Onward integrates with Amplitude, combining behavioral data with marketing, spend, and revenue data for a complete customer journey view.

General & Value Proposition
Where does your experience come from?

Onward’s team includes veterans from Meta, Fanatics, eBay, ServiceChannel and other leading growth organizations who’ve managed major budgets and built scalable marketing infrastructures, including Meta’s first billion dollar client.

General & Value Proposition
Why is it better to have marketing and data in one place?

When marketing and data are connected, you can attribute spend accurately, optimize creative with outcomes, eliminate waste, and scale confidently. Onward unites strategy and data intelligence.

General & Value Proposition
What makes Onward different from other ad agencies or growth partners?

Agencies focus on campaigns; Onward focuses on systems. It aligns data, media, and creative for scalable growth, serving CMOs and growth leaders seeking strategy and execution in one partner.

General & Value Proposition
What is Onward?

Onward is a growth and data platform that helps marketing teams unify, understand, and activate their data, turning fragmented marketing performance into actionable insights and smarter growth. It combines data infrastructure, media strategy, and creative intelligence under one roof.

General & Value Proposition
Why should I use Onward if I already have HubSpot, Google Analytics, Facebook Ads, or dashboards?

Those tools show siloed data. Onward unifies all sources into a centralized, clean warehouse connecting marketing performance to business outcomes, giving end-to-end visibility, cross-channel clarity, and hands-on support.

General & Value Proposition
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