Automation That Saves 150 Hours and $35k Every Year

By automating manual data entry and centralizing inventory data into a single warehouse, we helped Agora save 150 hours per month and $35k annually while enabling faster, more informed ticket purchasing decisions.
Jared Conen
CEO, Agora Tickets
results

150

Hours saved per month

$35k

Annual cost savings

1

Centralized data warehouse
Company
Agora Tickets
Industry
Ticket Reselling
DTC
Consumer Goods
Scale
Over 1M tickets sold
Stage
Growth

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Agora Saves 150 Hours Per Month and $35k Annually with Automation and Analytics

Agora, a fast-growing ticket reselling business for concerts and general admission venues, was relying on manual data entry across Excel and Google Sheets. With no engineering team in place, five virtual assistants spent countless hours updating spreadsheets, a process that was slow, error-prone, and lacked actionable intelligence. As a result, critical buying decisions were delayed, and growth was limited by inefficiency

“Once a tedious task for a team of five, Onward’s automation turned our data cleansing into a seamless, systematic process. It’s not just about efficiency—it’s revolutionized our approach to data, fueling revenue growth and yielding significant cost savings.” — Jared Conen, CEO, Agora Ticket Ventures

We changed that.

By engineering a new analytics system and building custom dashboards, we automated the data collection process and centralized Agora’s inventory data in a warehouse. This eliminated the need for manual entry, streamlined operations, and provided leadership with a real-time view of performance and purchasing opportunities.

Here’s what we put in place:

  • Automated Data Input replacing manual spreadsheet updates
  • Centralized Data Warehouse acting as a single source of truth
  • New Business Logic to model inventory and demand more accurately
  • Custom Dashboards giving instant visibility into operations and market opportunities


The results were immediate and significant:

  • 150 hours per month saved
  • $35k annual cost savings
  • Full event coverage with cleaner data
  • More informed and timely ticket purchases

Beyond the savings, Agora gained a foundation for smarter, faster decisions in a highly competitive market. What once took days of manual effort now happens seamlessly, freeing the team to focus on growth, not spreadsheets.

“We run our operations and manage everything directly from Onward’s data warehouse. After they built the warehouse and consolidated all our data, their managed support has been instrumental in keeping our views and data aligned with our evolving business goals. This setup has significantly streamlined our processes.” — Jared Conen, CEO, Agora Ticket Ventures"
Jared Conen
CEO, Agora Tickets
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